Privacy Policy

1) The carrier and driver jointly and individually are permitted to operate and transport their motor vehicles between their collection point and the destination. While every effort will be made to confirm a driver for the expected date, no guarantee of pickup or delivery date can be provided. Delays may occur due to carrier schedule, technical failure, severe weather, and acts of God, among other unforeseen circumstances. Conyers Autos LLC shall not be responsible for any expenses or liabilities incurred due to delay in collection or delivery. This includes, but is not limited to, airline tickets or rental car expenses. The client will be given the carrier’s schedule at the time of dispatch.

2) The client agrees to not contract with any other broker or carrier throughout the relevant time which coincides with their shipping decision. Any client that is found interacting with another broker or carrier during this period is subject to a non-refundable deposit fee.

3) Contracted carriers provide door-to-door transport if the truck driver can physically reach the pick-up and delivery sites. If access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight curves, the driver may advise you to meet the truck at a large parking lot nearby, such as a grocery store.

4) Carriers are not authorized or insured to transport any personal or household goods. However, we do understand that you may need to put some things in the truck. The carrier is not liable for damage caused to the vehicle by excessive or improper loading of personal items. These items must be put in the trunk and restricted to a maximum of 100 pounds. Any exclusions must be previously discussed and approved by Conyers Autos LLC. An additional fee may be applied for personal items of any weight. Any misrepresentation of the personal goods will result in a change in price and/or a dry run fee of $150 if a carrier is required to visit the site of the pick-up and the cargo is different than expected. If a carrier is sent out and the vehicle is not ready as indicated by the shipper, there will be an additional $75.00 rescheduling fee. Conyers Autos LLC must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper.

5) Vehicles must be delivered to the carrier in good working condition with no more than a half tank of fuel. Carrier will not be liable for damage caused by leaky fluids, freezing, exhaust systems, or antennas improperly fastened down. Any claim for loss or damage must be recorded and signed on the condition report at the time of delivery.

6) Trucking damage claims are covered by carriers from $100,000 up to $250,000 in cargo insurance per load, and a minimum of 3/4 of a million dollars in public liability and property damage. Any damage caused to a vehicle during shipping is entirely the responsibility of the carrier and not Conyers Autos LLC. All carriers engaged will have insurance to cover damage caused by the driver or theft during transport. If damage is done, Conyers Autos LLC will provide you with a full insurance package for the carrier to file a claim. All claims must be documented and signed for at time of delivery and submitted in writing within 15 days of delivery.

7) If a carrier is sent out and the vehicle is not ready as indicated by the shipper, there will be an additional $75.00 rescheduling fee. Conyers Autos LLC must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper. If, for any reason, the vehicle becomes unavailable within a scheduled pick-up window after an order has been placed, Conyers Autos LLC will not refund the deposit amount.

8) The client must under no circumstances release or receive vehicle (s) from a carrier without an inspection report (Bill of Lading/BOL) regardless of the time of day or the weather conditions. Failure to do so may result in the client’s inability to submit a damage claim. Carriers’ insurance will only cover claims for damages due to the carrier’s own fault. Damage must be notified to Conyers Autos LLC within 24 hours after delivery. Damage must be correctly indicated on the BOL and signed by the driver (no exceptions) (no exceptions) (no exceptions) (no exceptions) (no exceptions) (no exceptions) (no exceptions) (no exceptions). If there is damage during shipping, the client must notate such damage on the final inspection report, pay the outstanding amount stated in this agreement, and then notify the carrier’s main office as well as the carrier’s insurance company. Failure to notate any damage on the final inspection report relieves the carrier of all obligations and would result in the inability to submit a damage claim.

9) Dispatched orders must be canceled by contacting the offices of Conyers Autos LLC at 800-750-0662 or sending an email to info@Conyers Autos LLC.com. Cancellations must be submitted no less than 24 hours prior to the pick-up date. Cancellations of dispatched orders are subject to a non-refundable $200 charge.

10) A $150.00 non-operational penalty will be imposed on all non-running vehicles. This will be included in the final quote received from Conyers Autos LLC. If the vehicle becomes non-operational during transportation, this fee will be applied to the original quote.

11) Conyers Autos LLC offers to arrange a carrier to move your vehicle as soon as possible in accordance with your instructions, but can not guarantee pick-up or delivery on a particular date. A cancellation charge of $200 will be applied for orders canceled 7 days before the stated possible pick-up date. Conyers Autos LLC does not guarantee to pay for your rental of a car, nor will it be liable for the failure of mechanical or operational components of your vehicle. The shipper assures that he/she will pay the amount indicated due Conyers Autos LLC for delivered vehicles and will not try to charge back a credit card. This agreement and any shipment hereunder is subject to the terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the office of the carrier.

12) This agreement shall be governed by and construed in accordance with the laws of the State of Florida. The parties further agree that any legal action arising out of this agreement must be filed in a court of jurisdiction, and Conyers Autos LLC’s liability is limited to the amount of money Conyers Autos LLC’s broker’s fee alone. The client hereby submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. I therefore agree to the transport terms provided by Conyers Autos LLC. I enable a small down payment to be made to Conyers Autos LLC via a credit or debit card or cheque through phone or mail. I also understand that any outstanding payment is required on delivery and that it must be paid in full by cash, cashier’s check, or money order to the authorized carrier.